Building Notifications

Link: Notifications Input

Service Manager doesn’t come with any notifications configured, so you have to do it all yourself. I chose to use the Notifications module (as opposed to Workflow) for the configuration of all our notifications.  It can quickly become unruly given the number of templates and subscriptions that are required.

I came up with this input document to help keep track of all the notifications required.  The sequentially numbering system is particularly useful to marry up the template with the subscription, and whilst having to maintain a separate document is a pain, it helps with the notification sprawl.

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