Category Archives: Errors

Error – Template with Sequential or Parallel Activities

An annoying quirk when adding Sequential or Parallel Activities to a Service Request of Change…the following errors were received. On the Self-Service Portal: In the Service Manager Console: The resolution details can be found here: http://social.technet.microsoft.com/Forums/en-US/systemcenterservicemanager/thread/252dbfc4-50d9-465c-9ed0-43324da1b109/ Basically, you can’t use … Continue reading

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Error – Creating tickets on the SSP and Mandatory Fields

When trying to create a Generic Incident on the SSP the following error appears: A mandatory field on the Incident form was not populated in the template attached to the corresponding generic request offering. Annoying thing is that it lets … Continue reading

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